Shipping Policy

Delivery is available in East and West Malaysia. Confirmed orders will be shipped out from the warehouse within 1 - 3 business day(s) excluding public holidays and weekends.


Delivery ETA (Expected Time of Arrival) are as follows:

  •  Peninsular Malaysia: 2 – 4 working days for your order to arrive.
  •  Sabah / Sarawak: 5 – 8 working days for your order to arrive.


Notes: Delivery to rural or remote areas may require an additional of 2 – 3 working days depending on the courier service provider.


Delivery ETA may be changed due to unforeseen circumstances and is not under Pink Penguin's responsibility.


Penisular Malaysia

  • RM8.00 for 1KG, additional RM2.00 for every 1KG

East Malaysia

  • RM15.00 for 1KG, additional RM5.00 for every 1KG"      

Free delivery for purchase above RM80   


Self Pickup/Cash on Delivery (COD) available in Klang Valley            

Contact Number: +6019-696 4488            




Refunds: Delivery


STRICTLY NO REFUNDS for any shipping & handling charges.



Returns of Items


Delivery Charges for returned items to be borned by the buyer.


For replacement of items, Pink Penguin shall bear the delivery charges for sending back the item to the buyer.



Shipping Status


To check your shipping status, please contact Pink Penguin & kindly provide us with the order number.            



Contact Number: +6019-696 4488